Training & Consultation

Your Staff • Custom Concierge’s Expertise

Perhaps your existing front desk staff needs a refresher on customer service or your policies and procedures haven’t been reviewed since the Reagan era. Whatever the case, Custom Concierge can help. We’ll meet with your management team, identify problems and customize a solution.

• Customer Service Refresher Course
• Policy & Procedures Review & Revision
• Mystery Shopping & Follow Up Training
• Employee & “Client” Satisfaction Surveys
• Training Intensives (Based on Need)
• Management Consulting & Recommendations
• Recruitment and Screening